1. Information We Collect
When you use our website or submit a quote request, we may collect the following personal information: your name, phone number, email address, suburb, and details about your window furnishing requirements. We collect this information solely to respond to your enquiry and provide you with a personalised quote.
2. How We Use Your Information
Your personal information is used exclusively to:
• Respond to your quote request or enquiry
• Arrange a free measure and consultation
• Provide you with product recommendations and pricing
• Follow up on your enquiry (if you have given consent)
We will never sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage & Security
Your data is transmitted securely via HTTPS encryption. Quote form submissions are processed through FormSubmit, a third-party form handling service. We do not store credit card or payment information on our website. We take reasonable steps to protect your personal information from unauthorised access, modification, or disclosure.
4. Cookies
Our website uses only the technical features needed to run core site functions such as fonts, navigation, and contact form handling. If analytics or advertising cookies are added in the future, this policy will be updated accordingly. You can manage cookies through your browser settings at any time.
5. Third-Party Services
We may use the following third-party services:
• FormSubmit — for processing contact form submissions
• Google Fonts — for website typography
• OpenStreetMap — for displaying our service area map
Each service has its own privacy policy governing the use of your data.
6. Your Rights
Under Australian Privacy Principles (APPs), you have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
• Phone: +610411219441
• Email: [email protected]
Last updated: April 13, 2026